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Job Description

Title Telecaller
Posting Date 22-08-2023
Location Hyderabad
Job Type Fulltime

About the Job:

Job Description:

  • Contact potential customers by phone to introduce our products/services and explain their benefits.

  • Make outbound calls to a provided list of leads and maintain a high call volume.

  • Provide information about our products/services, answer questions, and address any concerns that potential customers may have.

  • Keep accurate and detailed records of calls and customer interactions in the database.

  • Collaborate with the sales team to ensure the lead generation process is smooth and efficient.

  • Achieve and exceed daily, weekly, and monthly targets for calls made and leads generated.

  • Continuously update knowledge of company products/services, industry trends, and competitors

Technical Skills Required:

  • Basic computer skills and familiarity with CRM software are a plus.

Other Skills Required: 

  •  Confidence and persistence to make a high volume of outbound calls.

  •  Ability to work independently as well as part of a team.

  •  Positive attitude, eagerness to learn, and a strong work ethic.

  •  Ability to handle rejection professionally and maintain a positive attitude.

 Eligibility Criteria:

  • No prior experience is required, fresh Graduates are welcome to apply.

  • Excellent communication skills in Telugu, Hindi and English (verbal and written).

  • Strong interpersonal skills and the ability to engage potential customers over the phone.

  • High school diploma or equivalent; additional education is a plus.

  • Basic computer skills and familiarity with CRM software are a plus.

Required Skills:  Master's degree in Computer Science / Computer Engineering  Experience of Six months in using C# or Java required